Why must my billing and shipping address match?

We require the shipping address to match the credit card billing address in an effort to mitigate fraudulent activity and to provide a much safer method of handling credit card data. Please reach out to the Cool LA Rewards Marketplace support team if you need assistance placing your order. The Cool LA Marketplace support team can be reached at (888) 680-9929 or via email: cool.la@care.enervee.com